Just take the money
Sounds simple, doesn’t it? The customer offers payment – you accept it and put the money in the bank. But there a few aspects of commerce that are changing as fast as payment processing.
There has been an explosion of new payment services in recent years and the effect this has had on customer expectations is profound. At all levels of the value chain, customers now expect to be able to pay for products and services immediately and easily. Indeed, if the payment process is not quick and easy, they abandon the transaction.
Of course, this doesn’t matter for businesses that send a monthly bill and collect most of their money through Direct Debits. But those revenues are falling off a cliff as new competitors enter the market with innovative business models – using real-time payments.
Everyone knows that we are buying more products and services from our smartphones and tablets. A whole generation of customers has grown up knowing no other way. Enabling these real-time transactions is a huge opportunity for established media and communications businesses, and one they need to seize now.
T-exec designs charging and payment solutions for its clients that offer real competitive advantage.
The success of your strategy depends on your brand, your products and your people.
But all of your interactions with customers are informed – or inhibited – by your CRM platform.
Get a CRM that is a source of competitive advantage, not a legacy handicap.
Nothing damages customer loyalty more than billing errors.
Good billing is expected – there is no upside.
Bad billing is expensive – in more ways than one.
Your business needs a strong and efficient billing capability just to stay in the digital game.
We can help you with that.
In the digital world, customers expect to buy what they want, when they want it, from whatever device they are using.
And pay immediately.
Any business that aspires to be in this game needs real-time charging and payment technology.
Find out how to get it.
Where does all the money go?
Well, in too many cases, the answer is ‘No-one knows’.
Disconnected processes and systems are prime culprits.
Learn how a forensic approach to Revenue Assurance can help you plug the leaks and improve margins.