It’s rational, but is it right?
If you are looking to make a big decision on a new software application, possibly supplied by a vendor you have not worked with previously, you will want to make a rational decision. Your Board would not approve it otherwise.
Sadly a high percentage of these projects fail. Either they fail to deliver what was needed within the required timeframe, or within the allocated budget. Normally both. And around 40% of them just fail – they are cancelled before they deliver anything of value.
So, while rationality may provide some protection, it does not ensure success. We outline the reasons for the high project failure rate in our whitepaper ‘Turning the Tide – How to Stop IT Projects Failing’
T-exec can ensure that you begin by selecting the right solution from the right vendor, and that the project is governed by a contract that maximises the chance of a successful outcome.
The success of your strategy depends on your brand, your products and your people.
But all of your interactions with customers are informed – or inhibited – by your CRM platform.
Get a CRM that is a source of competitive advantage, not a legacy handicap.
Nothing damages customer loyalty more than billing errors.
Good billing is expected – there is no upside.
Bad billing is expensive – in more ways than one.
Your business needs a strong and efficient billing capability just to stay in the digital game.
We can help you with that.
In the digital world, customers expect to buy what they want, when they want it, from whatever device they are using.
And pay immediately.
Any business that aspires to be in this game needs real-time charging and payment technology.
Find out how to get it.
Where does all the money go?
Well, in too many cases, the answer is ‘No-one knows’.
Disconnected processes and systems are prime culprits.
Learn how a forensic approach to Revenue Assurance can help you plug the leaks and improve margins.