BSS Delivery Assurance


BSS Strategy

You’re looking to enter new markets, to launch new products and to run a lean and agile business. Your BSS strategy needs to enable this vision. Let’s talk.

BSS Solution Design

Get a BSS platform that supports the range of products, services and markets that your strategy calls for, and allows fast time-to-market. Work with us.

BSS Vendor Selection

Find the partners that can help you realise your vision, and build a BSS capability to support it. We’ll show you how.

In BSS Projects, Murphy’s Law Rules

Murphy’s Law – ‘What can go wrong will go wrong’ certainly applies to BSS projects. According to the Standish Group (www.standishgroup.com) over 60% of IT projects fail to deliver what is required within the set budget and time constraints, and 18% fail entirely. We suspect that the figures for BSS projects are worse, given the size of a typical project, the variety of stakeholders involved and the complexity of many BSS platforms.

Much of the blame for this can be put down to factors that are difficult – even impossible – to control. We set these out in our white papers; ‘Turning the Tide – How to Stop IT Projects Failing’ and ‘Project Delivery Assurance – a United Approach’.

T-exec consultants understand the risks and the challenges of BSS delivery projects. By working together we can show you how to overcome them and deliver the BSS platform your business needs.

CRM

The success of your strategy depends on your brand, your products and your people.

But all of your interactions with customers are informed – or inhibited – by your CRM platform.

Get a CRM that is a source of competitive advantage, not a legacy handicap.

Here’s how.

Billing

Nothing damages customer loyalty more than billing errors.

Good billing is expected – there is no upside.

Bad billing is expensive – in more ways than one.

Your business needs a strong and efficient billing capability just to stay in the digital game.

We can help you with that.

Payments

In the digital world, customers expect to buy what they want, when they want it, from whatever device they are using.

And pay immediately.

Any business that aspires to be in this game needs real-time charging and payment technology.

Find out how to get it.

Revenue Assurance

Where does all the money go?

Well, in too many cases, the answer is ‘No-one knows’.

Disconnected processes and systems are prime culprits.

Learn how a forensic approach to Revenue Assurance can help you plug the leaks and improve margins.